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Brief Summary

Change proves good for Tesco Ireland

 

July 2010 Tesco Ireland’s conversion to the ‘Change for Good’ stocking model last year may have caused the retailer more controversy than expected, but after a difficult 2008 and 2009, Tesco’s Irish operations are now firmly back on track.

The NAM Role being sidelined by recent events....?

July 2010

With trade concentration increasing, and major customers undergoing fundamental change at all levels (think CEO rotation, possible sell-off of Sainsbury’s and Asda, for a start), all at a time of unprecedented financial pressure on supplier-retailer relationships, it is possible that the NAM role may be in danger of being sidelined…

All Change in UK Retail...

June 2010

Given Sir Terry Leahy’s shock announcement of his plans to retire in March 2011, coupled with recent changes of CEO at Asda and Morrisons, the question arises whether the CEO of Sainsbury’s might feel inclined to square the circle by moving on, in the event of Qatari completing their takeover of the company…

Finding a Gap in UK Retail?

May 2010

Given the current rate of change in UK retail, in the midst of unprecedented economic and political change, it is perhaps time for all retailers to reassess their ‘degree-of-fit’ in UK retail..

The Battle Against Obsolescence in the High Street

April 2010

Given the inevitable drift of business to new delivery systems like downloading, in categories such as DVD sale and rental, along with retailing of CDs, books and even games, it is important to distinguish denial from planned demise in a product or category lifecycle.

GSCOP - The New Buzzword with a Sting for the Underprepared

March 2010

In practice, the GSCOP is a template for all supplies of all categories via all retailers, and has significant implications for those outside mainline grocery channels.

Consumer-needs vs Shopper-needs: the Balancing Act in Retail?

Jan/Feb 2010

In order for suppliers and retailers to optimise the potential joint-opportunities that a fundamental change of this magnitude represents, it is crucial that they each understand and integrate the consumer marketing and retailer marketing programmes of their trading partners.

The Independent Retailer as a 'Living Billboard' for the Brand

December 2009

The recent collapses of chains like Borders, added to the 23 casualties last year and over 20+ liquidations anticipated in the New Year, have obviously resulted in increased trade concentration and the risk of higher levels of dependency on the major multiples.  

Why BOGOF?: Counting on BOGOFs to lose Money …

November 2009

In the current economic climate, suppliers and retailers may be tempted to make more use of multi-buys, in order to reduce stocks of slow-moving items, and at the same time create some category excitement in-store. 

How Low Can You Go…

November 2009

Pricing and promotions, and their impact on Ireland's retail market

Political Retailing in Times of Unprecedented Change?

October 2009

As we continue to undergo fundamental political change worldwide, the impact of politics upon retailers and retailers’ influence upon political change is becoming a more important factor in supplier-retailer relationships.  Moreover, the political climate is changing in ways that complicate the supplier-consumer relationship. 

Money Making Machines That Happen to Sell Groceries (and Financial Services)...

September 2009

Essentially, as ‘money machines that happen to sell groceries’, the grocery multiples have debugged much of the mystique associated with food provision, meeting consumer needs by bringing to our tables a variety of foods that were traditionally kept scarce and priced accordingly by specialist retailers.

Cross-Border Shopping, Threats and Opportunities?

August 2009

Recent market data suggests that the trend of cross-border shopping from the Republic to Northern Ireland may be abating, but will this trend carry over to the supply/wholesale sector?

Death on the High Street - a Rebirth Opportunity for suppliers?

August 2009

It is obvious that fundamental and possibly irreversible change is taking place in the High Street.  The recession has simply accelerated the process of custom moving out of town and online, at the expense of High Street locations.

Category Management, the Jury Goes Back Out?

July 2009

Probably the most effective innovation in the history of applied marketing, category management had come a long way in fifteen years…

A Larger Slice of a Smaller Cake?

June 2009

The recession is about absorbing slack or excess that has built up in the system over the past fifteen years. This means that the cake is now smaller, ‘fair share’ will be less, and any increase will be at the expense of the healthier competition that have survived the initial phases of the recession and are now serving an increasingly savvy consumer. 

Tesco Ireland Cross-Border Pricing - a global rehearsal?

May 2009

Essentially, Tesco have decided to try to reduce the loss of business from their Irish border-area stores to their own and rival retailers via Irish shoppers travelling across the border to avail of lower prices in the North. In fact, it is estimated that 4% of Irish purchases, representing €550m, are currently being made in this way.

Managing Customers Profitably

May 2009

In recent years there has been a growing focus on understanding the profitability of customers.  Alarmingly, as companies learn more about the value of their relationship with their customers, they quite often also become aware that some customers are unprofitable.

Making Sense of the Savvy Consumer in Recession….

April 2009

Consumer are now beginning to make some sense of the past six months of financial turmoil, are developing increasing confidence in their common sense when making purchasing decisions, and those who still have jobs are working longer and harder, and possibly for less money.

Parapharmacy - a commercial opportunity for all?
 

March 2009

As part of an inevitable global trend accelerated by recession, pharmacy deregulation and the resulting increase in self-medication, parapharmacy represents significant opportunities for all parties involved in the provision of consumer healthcare, everywhere.  

RecessionKAM: Managing Major Customers in the Downturn

February 2009

With business news worsening daily, it is tempting to await a return to some stability in the market before setting a trade strategy and moving forward. Apart from the futility of awaiting a return to ‘normal’, any delay can represent a lost opportunity.

Certain Basics in Uncertain Times

December 2008

A  general response to the global financial crisis has been confusion at most levels. This will be followed by fear in the New Year, as it becomes evident that the knee-jerk reactive moves by the system have failed to produce adequate results…

Fair-Share Negotiation in Troubled Times

November 2008

How to make profitable deals with more powerful trade partners in an economic downturn.

Denial-based optimism?
Or real opportunities ahead in troubled times...

October 2008

While other suppliers are awaiting a return to some semblance of ‘normal’, we believe that there are real trade opportunities available for some suppliers in the short-term.

Deductions, an Opportunity for All?

September 2008

Given that deductions can represent 7-10% of a supplier’s sales, and as net margins continue to fall, then any improvement will not only have a significant impact upon cashflow and profitability, but will also have a major impact upon the equivalent incremental sales-profit relationship.

When a Buyer Wants ‘Too Much’…
 

August 2008

With financial pressures causing some retailers to attempt to compensate for falling sales and profits at the expense of suppliers, it is important that both sides agree to establish and preserve the ‘status quo’ in a trade partnership.

More Than a Smart Bull-Market NAM?

July 2008

It can seem that anyone can succeed in a bull-market, although in practice it often appeared to be the other guy, over the past few years… The downturn has already produced casualties, and it is unrealistic to believe that the next three years will show any significant improvement.

Deducing the Alliance Boots options from available clues...

June 2008

Given the fact that Alliance Boots has passed into private equity ownership, resulting in less performance data being released into the open domain, suppliers nevertheless need to build a reliable trading strategy and establish practical working parameters for managing what is in many cases, one of their largest customers.

Hindsight Account Management...

May 2008

Given recent moves by the OFT in seeking evidence of possible collusion by suppliers and retailers in fixing shelf-prices, there is a real danger that the NAM/KAM role could  evolve into bureaucratic, over-cautious attempts to avoid failure, at the expense of proactive business development.

Power-play in Supplier-Retailer Relationships…?

April 2008

Faced with customers that exploit market share to impose unfair terms and conditions, suppliers soon find that relatively little help is available from Government agencies....

Alliance Boots Terms – A Pivotal Opportunity For All?

March 2008

The recent move to impose new trade terms by Alliance Boots obviously represents a major precedent in supplier-retailer relationships...

If You Don’t Count, You Won’t Count...

Feb 2008

Profitable customer management has become more demanding in terms of results driven. In the light of such complexity, it is worth bearing in mind that the only constant is money....

Cost & Value Optimisation in Trade Partnership
 

Jan 2008

Given the increasing difficulty in securing trade price increases to cover cost price inflation in the face of retailer resistance, it is becoming increasingly important to be able to calculate and demonstrate the real value of a supplier’s brand to a retail customers’ financial performance.

Making the Numbers Count at the Interface…

Dec 2007

Given the build-up in the global credit-squeeze and the pre-Christmas slowdown in UK retail, 2008 will have to be played very close to the financial edge…

Mutual Independence – optimising the supplier-retailer working relationship

Nov 2007

Given the choice of brands and products available to retailers, coupled with media fragmentation making it difficult to build brand equity, it seems idealistic to expect to achieve a state of mutual interdependence in a supplier-retailer relationship.

A Market Bellwether, When Tesco ‘Slows Down’?

Oct 2007

Whilst Tesco’s competitors would be unwise to take any comfort from a ‘hiccup’ in UK growth, it is perhaps useful to explore the extent to which Tesco can be used as an overall indicator or bellwether for the UK retail market.

The Private Equity Consumer? 

Sept 2007

Bearing in mind that the private equity retailer’s ‘long term’ objective is to re-sell the company to the stock market within a 3-5 year timeframe at a minimum premium of 50% above the purchase price, complete with ‘Tesco-class’ ratio performance, then any longer term initiatives have to be subordinated to that need.

Four Shopper ‘Mind-Sets’

August 2007

Nielsen study identifies four shopper ‘mind-sets’ that determine what consumers buy in the supermarket.

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