News, Tools, Training for Key / National Account Managers
and related functions working in the FMCG / Retail industry

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KamBlog Brian Moore discussing issues and hot topics in the retail sector

Friday, 30 October 2009

...but I don't need Authority!

Powerless President job-interview
Pic: Reuters/ Jason Reed

2 Comments:

Anonymous Anonymous said...

Please explain nam link Brian, confused?

Friday, 30 October, 2009  
Blogger Brian Moore (Namnews) said...

I believe that essence of the NAM/KAM role is 'responsibility without authority' Awaiting designated authority for such an open-ended role wastes too much time... In other words, a well thought out and approved customer strategy automatically confers appropriate authority on even the the most junior NAM/KAM. Acting without the authority can be hazardous, if only to reputation...

Friday, 30 October, 2009  

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