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Alliance-Boots, a ‘New’ Kid on the Block?
By Brian Moore, Global retail consultant and CEO
EMR-NAMNEWS & Kamcity.com
For many
suppliers, this weekend’s proposed ‘equal’merger between Boots and Alliance
UniChem will create one of Europe’s biggest H&B and pharmaceutical
retailer-distributor customers, with an initial market capitalisation of £7bn.
Government interference should be minimal (UK retail =17%
market share, but 40% of wholesale drug may be a problem), and alternative bids
by private equity funds and retailers are less likely options, which means that
EU H&B suppliers face one of the most fundamental trade challenges of the past
decade.
The Boots
Gain
Alliance UniChem has 939 retail pharmacies in the UK (many
community pharmacies, less vulnerable to supermarket competition), and a further
261 throughout The Netherlands, Norway and Italy. This means Boots will be less
exposed to UK high street competition, whilst providing an international
platform for the company to grow outside the UK.
The wholesale
advantage
Moreover, with Alliance UniChem
making 2/3rds of its
profits from wholesaling pharmaceuticals in the EU, providing supplier access to
100,000 independent pharmacies, via 250 distribution centres in 12 EU countries,
the merger will represent greatly enhanced buying muscle, potential for large
cost savings, and a means of boosting margins.
As a result, apart from the impact upon continental European
markets, the merger will represent fundamental change on several levels for UK
suppliers.
How the NAM
role will change
Essentially, for many suppliers, Boots will become an EU
account in one move, having access to suppliers’ wholesale and retail prices
and terms disparities across the whole region. They will have the ability to
insist upon lowest common prices or resort to physically moving appropriate
products from country to country via their new wholesale network. This ‘new’
customer will also want a pan-european dialogue based upon a trade strategy that
anticipates their new and future development throughout the EU, in both retail
and wholesale.
For UK NAMs, this means establishing a dialogue and working
relationship with their new EU colleagues, fast. It means quickly establishing a
Alliance-Boots customer database as a means of ‘collecting’ details of the
different ways in which colleagues trade with the companies’ retail and
wholesale arms across the EU, in an attempt to anticipate the immediate issues.
New buying
muscle
By combining Boots and Alliance product portfolios, resulting
in a sales turnover of £13bn, the new partners will be able to aggregate their
combined purchasing requirements and demand scale discounts in their key
categories.
Within the UK, their combined retail estate will more than
double their retail presence, offering suppliers two distinct route to consumer,
high street and community pharmacy, requiring a fundamental change in the
traditional management of the Boots account. A further complication will be
added by having to factor in an overlay of wholesale relationships with
independent retailers, who in turn will have to accommodate their old rival
becoming their main wholesaler. On a more positive note, perhaps Celesio
should budget for some increase in new independent customers this week…
Moves by
retail competition
Apart from anticipating retaliatory moves from Tesco and Asda,
currently selling more H&B and OTC medicines than pharmacies, it will be
important for suppliers to factor in the reaction of AS Watson, the
joker-in-the-pack with much to lose (or gain) within the UK and across
continental Europe in its new
4,800 outlet estate in 21 countries, with a sales turnover of over £5bn. And
little evidence of aggregating its buying muscle, as yet...
A special opportunity
For suppliers prepared to undertake a
fundamental review of their trade strategies, now seriously out-of-date since
Friday last, the Alliance-Boots move can represent a unique opportunity to
rebalance their customer dependencies, and thereby capitalise on the major
opportunity that has just opened up in their UK and continental European
markets, fast.
All else is detail…..
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