Indeed, the subsequent launch of WorldWide Retail Exchange,
with sales of $300Bn, and 100,000 suppliers, involving Albertson’s, Auchan,
Casino, CVS Kingfisher, Kmart, M&S, Ahold, Safeway Inc, Target, Walgreen and
Tesco, leaves only one major player unaffiliated……
Elaborate, even convincing, arguments as to why a brand has
different prices in different countries will be subject to download fatigue and
could be ignored as buyers move on to more ‘instant’ offers....’quick,
just gimme the price’. We all know that price is only one part of the
total offer proposition. We all know that there are valid reasons why the
product cannot be sold at the same price everywhere. However, the fact is
that the product will not be bought everywhere. What cannot be prevented
is customers buying at the lowest convenient price and re-shipping where
necessary. This new availability will force suppliers to fundamentally
re-think the total needs of the retailer/consumer and then use value-engineering
to strip out revealed excess. ECR will supply some of the questions, but
category management can supply many of the answers.
These globally local marketplaces and idea exchanges will not
simply be restricted to global products and brands, niche players will also find
it a channel to selective customers. However, these moves have, in a stroke,
swept away the remaining barriers and excuses related to price harmonisation.
This is not to say that all prices will become the same, but it does mean
that the differences in price for a global brand will have to be set within a
tolerance ‘corridor’ of 3-300%, depending upon ease of transfer of the brand
by third party entrepreneurs. The real problem will be in establishing the
size of the tolerable gap between lower and upper price levels, by category,
across the world. The new global exchange will simply accelerate the
process.
The exchanges, scheduled to become operational by mid 2000,
will allow suppliers and buyers to conduct transactions online and aims at
dramatically lowering both inventory and administrative costs. However, in
order to be compulsive for suppliers, the exchanges will need to be able to
leverage their large turnover, hence the anecdotal evidence already available of
advanced discussions with leading global players in an effort to create
industry-wide cooperation. However, it could be said that with everyone in
the loop, where lies the competitive advantage?
In practice, retailers’ basic differences within their own
organisations across the world, let alone differences between competing
retailers, simply means that the various offers will represent different levels
of attractiveness to individual customers. This will represent a global
product pool into which all are able to seek a pricing reference point.
Unless suppliers are prepared to, and are capable of presenting their ‘stripped-down’
and best offer at the global table, factoring in all aspects of need
satisfaction, then opportunity will simply migrate to competing suppliers.
Equally, buyers need to take a mature view of that price on the table,
factoring in service level, positioning and branding, in order to make a wise
buying choice.
Whilst the global marketplace may not offer up all of its
potential in the short term, suppliers would be unwise to delay becoming
involved. Meanwhile, global brand owners now have 30 days to conduct a ‘what
if’ on having to quote a single unadorned price, a price available to all
customers, and competitors, everywhere.
The alternative is to wait until someone makes an
offer....................