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WH Smith, during Kate Swann's eight-year reign, is rightly acknowledged as a triumph against tough odds. Amazon transformed book retailing, the bottom fell out of the CD and DVD market and, all the while, WH Smith has had to fight incursions onto its patch by the supermarkets. Yet impressive sums of cash have been wrung from this seemingly unpromising prospect and the shares have marched steadily upwards. There's only one question: can it last?
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The Guardian website
NamNews - Friday 11th November 2011
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