Sainsbury’s To Roll Out 200 In-Store Digital Collection Points

Following its recent acquisition of the Home Retail Group, Sainsbury’s has announced that it will launch up to 200 newly-designed digital Click & Collect points in its stores across the country.

The new collection points for Argos’s Click & Collect partnership with eBay will launch in Sainsbury’s Click & Collect stores. Customers will be able to pick up their Tu clothing, eBay and DPD parcel deliveries from their local Sainsbury’s store. 30 Sainsbury’s Click & Collect points will also offer Argos online collection.

Tablets will be available in all the new Click & Collect points which the retailer said will enable customers to ‘check in’ digitally, significantly speeding up the time it takes from arriving in store to receiving parcels for collection.

Mike Coupe, Chief Executive of Sainsbury’s, said: “Our vision in bringing these two successful retail businesses together is to combine Sainsbury’s leadership in food retailing with Argos’s digital strength and non-food capability. We are excited about the potential of this combination and today’s announcement is a clear demonstration of how this ambition will benefit customers, bringing them a broader range of quality goods and services whenever and wherever they want.”

John Rogers, Chief Executive of Sainsbury’s Argos, added: “It’s an exciting time in retail. As customer shopping habits change, people increasingly want flexibility, speed and choice both online and in-store. We are pleased to be bringing Argos’s products and services to Sainsbury’s customers via the new digital collection points, which are a demonstration of both businesses working closely together to bring benefits to customers at pace.”

Tanya Lawler, UK Vice President, eBay, said: “Building upon our exclusive Click and Collect partnership with Argos, by establishing 200 further collection points in Sainsbury’s stores, means even greater choice and convenience for shoppers.”

NAM Implications:
  • Expect a new mix (online Sainsbury’s, Argos non-food shoppers and eBay shoppers picking up goods) of traffic in branches…
  • In which case how about some creative initiatives to optimise the resulting traffic profile/s?