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What Amazon’s Brick-And-Mortar Disruption Could Look Like

The company’s strategy extends well beyond Whole Foods into cashierless and pop-up stores that intentionally disrupt the traditional retail model.

Read the full article on the Supermarket News website

NAM Implications:
  • The “physical store” unit at Amazon now includes 476 Whole Foods Markets, nine Amazon Go convenience stores, 18 Amazon Books stores, three Amazon 4-Star outlets and 87 Amazon Pop-Up sites. In 60 metropolitan markets nationwide, the company offers two-hour grocery delivery through Prime Now, and pickup in 20.
  • But that’s just the beginning.
  • To approach business like Bezos, start with the assumption that customer satisfaction equates to lowest price and lots of convenience. Both!
  • Read the original article for more useful insight nuggets…