Clare Clough has been appointed as the new UK Managing Director of Pret A Manger.
She had previously held the position of Food and Coffee Director, leading the development of the food-to-go chain’s vegetarian and vegan menus as well as overseeing the introduction of its allergy plan, which has seen allergens removed from a range of products and full labelling introduced,
Clough said: “With the acquisition of Eat, the expansion of Veggie Pret, and our plans to grow Pret online, we have a huge opportunity to take Pret to even more customers over the next few years.
“I’m looking forward to building on the success we’ve achieved so far, and to growing our unique combination of outstanding customer service and delicious, fresh food and coffee across the UK.”
Pano Christou, who replaces Clive Schlee as Chief Executive this month, added: “Clare’s innovation strategy has undoubtedly been behind Pret’s success over the last decade. Thanks to her work and leadership, Pret’s winning recipe of delicious, fresh food continues to appeal to millions of customers every year.
“Importantly, Clare has been instrumental in redesigning our food production processes as part of Pret’s Allergy Plan. Her knowledge of Pret and deep understanding of our customers makes her the ideal person to take our UK business forward as we enter a new chapter in Pret’s history.”
The UK food-to-go market is forecast to be worth £23.4bn by 2024, up from £18.5bn in 2019, growing by 26.4%. According to new research from IGD, the channel is set to experience double the growth of the wider UK food and grocery retail market – 12.5% – over the next five years.
You can understand the latest shifts in food-to-go shoppers’ attitudes and behaviour at IGD Live…find out more