This latest whitepaper from the KPMG/Ipsos Retail Think Tank (RTT) looks at the cost of living crisis and its potential impact on the retail sector.
Key findings from the report include:
- The cost of living crisis presents a major challenge to the sector post-Covid
- Retailers’ costs are going up, and this pressure will continue for some time
- The current situation presents a real opportunity for retailers and the sector to restructure and become customer-centric businesses
- Retailers need to be positive and invest in technology, data and their own ESG agendas for the future success of the sector
