Trigo, a provider of AI computer vision technology that transforms traditional bricks & mortar outlets into digital smart stores, and discounter Netto, have partnered to launch what is claimed to be the world’s first end-to-end frictionless full-sized grocery store with ‘real-time’ receipt capability.
Located in Regensburg, Germany, the retrofitted hybrid store, which also offers the option of traditional shopping, features the latest extension of Trigo’s existing EasyOut system, which allows shoppers to select their desired items and simply walk out, without having to stop at the checkout. Trigo has now added the capability for shoppers to review their receipts, approve and pay, before they leave the store.
The new EasyOut Station generates shoppers’ receipts in real-time while utilising Netto’s two fast-exit terminals. Payment is made by card, Apple Pay, Google Pay or the Netto app. Using the Netto app also enables shoppers to automatically redeem coupons and archive the paperless receipt within the app. Unlike traditional self-checkout, Trigo’s EasyOut technology auto-generates shoppers’ baskets as they arrive at the station, with no scanning necessary.
Trigo’s real-time receipt functionality is expected to accelerate consumer adoption of frictionless checkout by “inspiring confidence and trust” in the technology, as shoppers will be able to view their receipt and confirm that it corresponds exactly to their purchases prior to exiting the store. Moreover, the new capability enables Trigo’s EasyOut solution to directly address the most stringent retail regulations, thereby opening up new markets in those areas where it is a legal requirement to provide a receipt in real-time while the shopper is in the store.
“This store marks a technological milestone in the realm of frictionless shopping and checkout, firstly due to its sheer size and product complexity, and secondly, because it is the first full-size grocery store in the world to provide shoppers with a receipt in real time before exiting the store,” said Daniel Gabay, Co-founder and CEO of Trigo.
“This feature elevates the frictionless shopping customer experience and operational efficiency to a whole new level. The technological breakthrough that enables real-time digital basket generation in a store of this size and scope will have profound implications that go far beyond frictionless checkout.”
Christina Stylianou, Head of Corporate Communications at Netto, added: “Having already blazed a trail two years ago with our Trigo-powered hybrid checkout-free grocery store in Munich, Netto is proud to demonstrate its pioneering approach once again as the first retailer to enable real-time receipt autonomous shopping. We are delighted to continue our partnership with Trigo.”
NAM Implications:
- This initiative appears to tick most of the convenient-shopping boxes.
- And if the shoppers agree…
- …anticipate a fast roll-out.
