Marks & Spencer has announced that Jayne Wall will be joining its management team in August as Director of Central Store Operations.
She is moving from Morrisons, where she has held various roles, with a focus on transformation. This included the rollout of format and range localisation and elevating the supermarket’s Market Street offer. For the last three years, Wall has been looking after 250 Morrisons stores.
Her appointment comes as M&S’s Head of Central Operations retires from the business after a 40-year career. He is taking on a new role at Woolworths in South Africa, acting as the Relationship Manager between Woolworths and M&S later this summer.
Sacha Berendji, Operations Director at M&S, said: “We’re delighted to have Jayne joining us, and she comes at an exciting time for M&S as we go faster on our plan to bring our bigger, better and brighter stores to more customers. At the heart of our strategy to Reshape M&S, brilliant stores are how we offer our customers the best experience however and wherever they choose to shop with us, and Jayne’s experience and new ideas around great service, in-store execution and developing talent, will be a great addition to the team.”
He added: “We also wish Peter the absolute best in his new role after an incredible 40 years with M&S and look forward to working with him in his new role at Woolworths in South Africa, continuing the long-running relationship between our two businesses.”
Meanwhile, Wall commented: “I am looking forward to being part of that high-performing team and bringing all my store experience to support the business’s ambitious growth plans. I’m particularly excited about bringing my passion for developing frontline talent to this amazing brand and supporting M&S to be the best place in town to work and shop.”
