After years of encouraging shoppers to scan their own groceries, some supermarkets are checking out a move back to traditional tills.
Asda said it would put more staff on checkouts, while Morrisons admitted it might have “gone too far” with self-scan. Northern upmarket chain Booths has got rid of them altogether.
Read the full article on the BBC website
NAM Implications:
- Patently a process in transition.
- Best let it drift to a level of real demand…
- …unless retailers are willing to spend heavily preaching to the unconverted (and unconvertable)?
