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Robot Army Is Helping Ocado March Into Profit

The attention surrounding the recent comeback of M&S is aiding the revival of Ocado Retail as it celebrates its 25th birthday.

Read the full article on the This is Money website

NAM Implications:
  • Ocado clearly building tech and retail skills.
  • And attempting to optimise profitability via automation.
  • Whilst ensuring good customer-facing skills build relationships.
  • Begging the question: Why not separate the two totally different business models?