By Martin Heubel, Commercial Advisor to 1P Amazon Vendors at Consulterce
Lost in the sea of Amazon chargebacks? This is your guide to understanding and avoiding them!
Let’s face it: Chargebacks are a complex topic to navigate.
Even small process defects can significantly hit your bottom line or jeopardise your financial targets on the account.
If your business comes from a traditional brick-and-mortar background, chances are that chargebacks have become a cost of doing business with Amazon.
The result?
- Your Amazon operations have turned unprofitable
- Your teams don’t prioritise the Amazon account
- You outsource the dispute process, but don’t fix the root cause
The better way?
Following three simple steps to address chargebacks:
- Understand your chargeback performance
- Identify the process defects leading to penalties
- Dispute any erroneous chargebacks
Yes, it takes work and resources to review and adapt your operational processes.
But if Amazon is a strategic growth channel for your business, it’s time to remove the root causes of chargebacks once and for all.
Need a crystal clear guide to help you on the journey? – here it is
