Develop Your Account Management Career And Knowledge With IGD’s Learning Programme

At IGD, our life-long learning approach inspires and supports industry colleagues throughout their careers, building knowledge and developing capability. We support businesses and people...

Effective Management of ‘Scares’, in Unprecedented Times…

As we celebrate Halloween and somehow take domestic-level ‘scares’ in our stride, real ‘scares’ in our business can be a distraction in terms of...

Grocery Retailers – A Target For Criticism

It’s a difficult world out there. You’ve probably seen a lot of news and commentary in your feed, so I won’t repeat it all here....

Managing National Accounts in a Post-Ukraine World…

As with coping with Lockdown, we are now faced with a second major scare, the unprecedented invasion of Ukraine and its move to the...

Role of NAM in a Post-Lockdown Context

Whilst there can be a temptation in times of crisis to keep one’s head down and look busy, the NAM operating at the supplier-retailer...

Forecasting Post-Lockdown, a Need for Realistic Pragmatism…

Given the unprecedented market conditions, mostly resulting from Lockdown, the impact has been so great that history is no longer reliable as a basis...

Common Mistakes Account Managers Make – #4

Introduction Making Business Matter are the UK’s leading provider of training and consultancy services to you the suppliers to the country’s biggest grocery chains.  We...

Common Mistakes Account Managers Make – #3

Introduction Making Business Matter are the UK’s leading provider of training and consultancy services to you the suppliers to the country’s biggest grocery chains.  We...

Managing Major Customers in Unstable Markets

With business news worsening daily, it is tempting to await a return to some stability in the market before setting a trade strategy and...

Common Mistakes Account Managers Make – #2

Introduction Making Business Matter are the UK’s leading provider of training and consultancy services to you the suppliers to the country’s biggest grocery chains.  We...

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