The Financial NAM, a Prerequisite for the New Norm…
The 2008 Global Financial Crisis was meant to be the ‘crisis to end all crises’. Unfortunately, few lessons were learned, and by 2020, despite...
Realistic Optimism: How to Convert ‘Wait & See’ into Action,...
With social, economic, and political ‘norms’ being challenged everywhere, uncertainty re UK-EU relationships adding to the sense of chaos, and too many fires to...
Money, Money, Money…
With property bubbles ‘rebuilding’ in most countries and most regions of the UK, along with mixed and confusing political results, all causing supplier, retailer...
Making the Numbers Count at the Interface…
Given the nine-year austerity fall-out from the 2008 global credit-squeeze and the pre-Christmas slowdown in UK retail, 2018 will have to be played very...
If You Don’t Count, You Won’t Count
As money grows even scarcer, so the need to calculate its impact increases…
The realists still present in the marketplace appreciate that survival means being...
A Reality Check for Retail Revenue Management?
Whilst Revenue Management evolved in the late Seventies as a way of maximising revenue from airline seat sales, for a number of FMCG organisations,...
The Courage To Be Simple…
In a bewildering world of increasing complexity, NAMs often choose to delegate non-customer issues upwards and get on with the day-job. As this approach...
Optimising Opportunities in Unprecedented Times
The issue here is the extent to which there are real trade opportunities available in unprecedented times, and if so, what are the tools...
Death of a Relationship SalesNAM…?
Whilst we have all moved on from Arthur Miller’s creation of the ultimate little sales-guy who ended up worth more dead than alive, it...
Working Around ‘Bankrupt’ Customers
Latest research indicates that recent downbeat reports from retailers including Mothercare, HMV, Currys and PC World parent Dixons Retail, are indicative of the current...