Fixing the UK Economy’s Cost-of-Living Crisis…Doing What It Takes
This month, one of the political parties suggested that the UK Government should treat the cost-of-living crisis with a “wartime mentality” and thus sparked...
Battle Of The Brands: 5 Tips To Fend Off Private Label...
Changes in consumer spending patterns, including some switching to lower-priced private label goods, are inevitable as shoppers increasingly become cash-strapped in a down economy. This...
Ever Wondered About The Future Of Analytics?
Looking at the image below, I wondered what is the gap between having data and acting upon data. A small step, but a huge...
How Do You Build Customer Lifetime Value In A Period Of...
As memories of Covid-19 lockdowns start to fade, retailers are now in the midst of a new challenge – the cost of living crisis.
Consumer...
Brand loyalty, built on honesty, could be the best policy in...
Lockdown and its aftermath have brought about a destruction of trust in society. In fact, it could be said that the only residual trust...
Introducing Offsite Retail Media
Following my recent articles ‘Retail Media: The Third Wave’ and ‘Retail Media: A Quick Q&A’ (published in NamNews and on LinkedIn), some questions have...
Is Own-Label Winning The Fight For Consumer Attention Or Can Brands...
As the cost of living crisis worsens, consumers are increasingly putting the brakes on spending. While essentials such as groceries remain a staple on...
Tailoring Major Customer Management by Business Model (Vive la Difference?)…
Given that key UK retailers now comprise two PLCs, two in Private Equity ownership, one Partnership, a Co-operative, and a strong probability that Boots...
Retail Media – A Quick Q&A
Following my NamNews article last month, in which I described Retail Media as the “third wave” of digital advertising, several people got in touch...
The Savvy Saving Consumer Banking on Trust, Your Most Valuable Asset…
As high inflation engulfs the market, with plenty of price rises still to come, consumers are pulling in their purse strings, picking their way...