How To Approach Cost Negotiations With Amazon (The Right Way)
Cost negotiations with Amazon drive even the most experienced negotiators to despair. That’s because their buyers (so-called Vendor Managers) are likely to ignore any...
Retail Media Marketing – The Third Wave In A Rolling Sea
In last month’s article for SG-retail, I identified four areas ripe for development in 2022 and the topic that produced the most follow-up questions...
Brands And Buyers: Can We Turn A Relationship On The Rocks...
Burnout, stress, and overwhelming busyness are just some of the issues facing buyers in the UK’s major retailers, as post-pandemic staff shortages and an...
Managing National Accounts in a Post-Ukraine World…
As with coping with Lockdown, we are now faced with a second major scare, the unprecedented invasion of Ukraine and its move to the...
The New Waitrose Loyalty Programme – A Catalyst For Change?
Last month Waitrose launched their new loyalty programme. We argue that despite mass participation loyalty offers like free coffee, so far they have never...
Forecasting in Unprecedented Times: How to map a way forward…
As you know, the first Lockdown was delivered as a shock for many on 23rd March 2020. NamNews was interviewed re the implications in...
What Does The Route To Market Look Like For Convenience Post-Covid?
It has been easy for businesses to lose sight of the bigger picture and the longer-term opportunities over the last two years. Covid-19 has...
Coping With Real World 2022
As we end 2021, we have now had two (!) year’s experience of coping with the craziness of Lockdown and its consequences. For the...
Our brand, a certainty among the uncertainties
Following Lockdown, we are dealing with distracted, doubtful but savvy consumers surrounded by uncertainty. This uncertainty can result in unintended consequences that can cause...
Meeting Customer E-Commerce Promises With Data Driven Fulfilment
By Emma Dempsey, CEO at James and James Fulfilment
The e-commerce party just became a little more challenging. Online businesses have enjoyed a boom time over the...
