Competing alongside the competition…

How to use a competitor as a basis for a realistic trade strategy With product, company and customer all going through different stages of different...

Tesco and the ‘Rule of 25’….

How excelling in Tesco's key measures can help suppliers succeed with major customers Given Tesco’s rate of growth in terms of market share, penetration of...

Retail Political Power…a Force for Change?

How to optimise supplier and retailer's power, in the aisle Given their sensitivity and ability to respond rapidly and cost-effectively to consumer-shopper needs, based upon...

Kam-outsourcing…?

Using outside help in managing the middle and tail end of the trade With increasing trade polarisation resulting in fewer, larger customers each demanding specialist...

Competing With the Best and Worst…

When the trade is polarising rapidly, helped by spectacular performances of the top two retailers in contrast with the other players, a vendor is...

Realistic optimism, a way forward in a rapidly changing market…

Given current market turmoil, increasing customer concentration, with trade funding often exceeding 20% of supplier sales turnover, it is tempting for suppliers to remain...

Simple Courage…How to think ‘properly’

The quality and value of business analysis, i.e. choosing between alternative business options, can be compromised by inadequate generation of alternatives (creativity) in the...

Buyer Churn……?

The emerging practice of limiting a buyer’s tenure to twelve months per category undoubtedly allows a retailer to concentrate upon getting the best price....

Grazing Shrinkers and the Grape-test…

Shoppers ‘grazing’ on grapes as they shop the store, can add up to a significant shrinkage problem for the retailer. However, the issue can...

Managing a Customer in Crisis…..

Apart from a macro-level assessment of how the customer as a whole will be affected and respond to the crisis and any escalation of...

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