In an unprecedented post-lockdown environment with customers and competitors fighting for survival, it is imperative to take a fundamental reassessment of the competitive appeal...

As governments realise that lockdown is doing more harm than good, and that removing civil rights is easier than trying to restore them in...

In the last six weeks, the outbreak of Covid-19 has irreversibly transformed our lives. Our homes are no longer just homes, they are offices,...

Having redefined your vision of Norm (see editorial), the key is to enhance your relative competitive appeal by using it as a basis for...

As governments begin to signal a gradual emergence from lockdown, NAMs need to plan for the action required on the Monday morning following release......

In the volatile and fast-moving circumstances the retail sector finds itself in – a vital part of the national response to COVID-19 – maintaining...

Grocery sales are going through the roof in many categories during the coronavirus outbreak. Recent Nielsen data for the 4-week period around the start...

How to Add Some Certainty to Uncertain Times Given the increased complexity of the supplier-customer relationship, within an increasingly uncertain and time-poor environment, it is...

We live in unprecedented times where uncertainty adds pressure to all stakeholder decision-making, and can ultimately have a negative effect on the business. This is...

More and more links in the value chain — especially retailers and wholesalers — are being forced to reposition themselves under pressure from both...