Ten years ago, following the unprecedented 2008 global financial crisis, we cautiously warned NAMs of a possible flatline demand environment lasting for ‘as long...

As consumer expectations continue to shift, grocery retailers must ensure that they keep a finger on the pulse of changing demands. Here, James Butcher,...

The rise in prominence of automation is not hard to spot when you delve into the depths of manufacturing across all major sectors; improving...

The following checklist can help in checking fit with market need in current market conditions. 1. CUSTOMER MANAGEMENT FUNCTIONS 1.1 Products/Brands Do our product profiles match...

Ten years on from the global financial crisis, as consumers, retailers and suppliers alike realise that today’s ‘normal’ defines the permanent state of uncertainty,...

I’m sure most of us have picked up a blue bottle of supermarket own label bleach, squeezy-bottle ketchup or silver-foil butter without questioning whether...

According to Google’s Consumer Insights “84% of Americans are shopping for something at any given time and in up to six different categories” and,...

Moving from understanding the consumer to influencing shopping behaviour, whilst at the same time attempting to switch the retailer’s focus from the purchasing process to...

Given the continuing impact of the global financial crisis, many retailers are now exhibiting the resulting financial pain in their published accounts.  Latest P&Ls are...

In practice, in a post-Brexit world, success as a NAM means getting back to basics, big time, while others still try to make sense of...