Convenience Store Blues – the Cost to Serve Challenge

Craig Ryder and Gavin Parnell, directors at Go Supply Chain Consulting, outline the challenges to multiple grocery retailers of expanding into the convenience space. A...

Political Negotiation as a Source of Insight for NAMs in the...

Following years of stand-still prices going back to 2008, most NAMs are now attempting to negotiate price increases for 2017.  Given the radically changed...

Shopper Insight – Emotion Beats Reason

Summary and slides of a presentation given during a special lunchtime seminar at the IGD's Big Debate conference in London on 18 October 2016. Shoppers often claim...

National Account Management in 2016+

Given the market changes resulting from the 2008 financial crisis, we believe that success as a post-crash NAM requires fundamental changes in the NAM...

Post-Crash National Account Management – a Template for a New Age?

Following the 2008 global financial crisis, it took until 2012 for universities to acknowledge that changes were required in the teaching of economics.  Ha-Joon...

How UK Grocery Wholesalers could pre-empt Amazon…

All retailers can benefit from ‘free’ business consultancy of combining general retailing expertise with their specific business problems and opportunities. Essentially, all retailers being...

What if Amazon Entered the UK Grocery Wholesale Sector?

Following an insightful day at the IGD Wholesaling Summit, I dared to temporarily step into Mr. Bezos’ shoes and wondered to what extent the...

Optimising your competitive appeal in continuing flat-line

In order to identify and capitalise upon the ‘obvious’ opportunities, the following steps are essential: First, having survived the past eight years, it is important...

Denial-based optimism?

Or real opportunities ahead for those that can stand the reality of a hot kitchen… Well, eight years on from the global financial crisis and...

Customer segmentation – are you missing a trick?

Retail Customer segmentation is a valuable tool when you are developing your commercial trading plan and optimizing your sales delivery for your retail and...

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