Marks & Spencer Overtakes Amazon In Customer Experience Ranking

Marks & Spencer has ranked as the top retail brands for customer experience in this year’s ‘Customer Experience Report’ from service design consultancy, Engine. In...

Shop Direct Close To Securing Much-Needed Funding; Names New CFO

Shop Direct, the owner of the Littlewoods and Very home shopping brands, is reportedly close to agreeing a crucial £150m financing deal to fill...

Discounting Drives Much-Needed Increase In Retail Sales

Retail sales recovered slightly last month as stores stepped up discounting to entice shoppers into making purchases. Data from the BRC-KPMG Retail Sales Monitor shows...

What Has Gone Wrong At Mothercare?

For many parents, Mothercare inspires warm memories of buying baby clothes or shopping for their first pram. But cold, hard reality has finally caught...

Mothercare To Appoint Administrators For UK Stores

Mothercare has confirmed today that it plans to appoint administrators for its ailing UK retail subsidiary, which comprises of 79 stores. The company emphasised that...

Store Closures On The Cards In Clintons Landlord Talks

Britain’s second-largest independent greeting cards chain is preparing to join the army of retailers which have taken a contentious CVA route to slashing rents...

Owner Of Poundland Planning Partial Sell-Off

Further rumours have emerged around Steinhoff International’s plans for the Pepco Group, its unit that operates the Poundland business in the UK, and the...

Retail Sector Insolvencies Hit Five-Year High

New data shows that there has been no let-up in the number of retail businesses entering insolvency, with 1,252 insolvencies in the sector in...

John Lewis Partnership Offers Other Retailers Access To Its Click &...

The John Lewis Partnership is hoping to attract potential new customers to its stores by providing access to its Click & Collect distribution network...

Consumer Confidence Weakens Heading Into Crucial Festive Trading Period

Latest consumer confidence data adds to fears that UK retailers are set for a tough Christmas trading period. Amid political and Brexit uncertainty, GfK’s long-running...

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