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Marks & Spencer Overtakes Amazon In Customer Experience Ranking

Marks & Spencer has ranked as the top retail brands for customer experience in this year’s ‘Customer Experience Report’ from service design consultancy, Engine. In...

Food Companies Yet To Get The Message On Unhealthy Ingredients

While consumers are demanding healthier products and governments are urging food companies to comply with nutrient profile models, the message is either going unheard...

Sainsbury’s Signs Up To productDNA

Sainsbury’s has become the latest grocery retailer in the UK to sign up to productDNA, the new product induction platform designed to provide a...

Kellogg’s Launches Meal Delivery Service With Deliveroo

Kellogg’s is tapping into the fast-growing local food delivery market by linking up with Deliveroo to offer meals inspired by its cereal products. Kellogg’s Kitchen...

Foodservice Operators Turning To Supermarkets And Discounters To Buy Supplies

New research from HIM shows that over a third of foodservice operators are now turning to supermarkets, discounters, or online retailers such as Amazon,...

Shop Direct Close To Securing Much-Needed Funding; Names New CFO

Shop Direct, the owner of the Littlewoods and Very home shopping brands, is reportedly close to agreeing a crucial £150m financing deal to fill...

Discounting Drives Much-Needed Increase In Retail Sales

Retail sales recovered slightly last month as stores stepped up discounting to entice shoppers into making purchases. Data from the BRC-KPMG Retail Sales Monitor shows...

Supermarkets Told To Ditch ‘Best Before’ Dates

Grocery retailers are being urged to sell more fresh fruit and veg loose and reduce the use of ‘Best Before’ dates on pre-packed fresh...

Robust Year For ABF’s Grocery Unit

Annual results from Associated British Foods (ABF) show its Grocery unit performed relatively well last year, despite the challenging trading conditions. Over the 52 weeks...

Amazon Planning ‘Biggest Ever’ Black Friday Sale

High Street retailers look set for another tough run up to Christmas with Amazon UK promising that its Black Friday Sale event this year...

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