Co-op is to launch a crackdown on a surge in middle-class shoplifting after it suffered a £70m hit from store thefts last year.
Matt Hood, the Co-op Food managing director, said it was installing more artificial intelligence (AI) technology in its convenience stores to help monitor what customers were putting in their shopping bags at its self-service checkouts.
Read the full article on The Telegraph website
NAM Implications:
- The real issue is what can be done when professional thieves simply walk out with goods…
- …and staff risk a violent response when challenging the thief.
