Co-op and Royal Mail have signed a partnership to roll out parcel lockers at the convenience retailer’s stores. The first ones will launch in the summer, with plans for lockers at 100 sites.
The lockers will allow people to drop off pre-labelled Royal Mail parcels and returns 24/7. Collections will also soon be available at the lockers.
The move will take the total number of parcel lockers at Co-op stores to over 900, with the retailer already working with operators such as Amazon, InPost, Quadient and Yeep.
George Hayworth, Co-op’s Head of Online Development, said: “We are delighted to partner with Royal Mail, enabling Co-op to further expand its network of safe, secure and convenient parcel lockers. Co-op is focused on developing added services and enhanced convenience – we aim to have the best small shops, and work to ensure our stores are a convenient destination for a range of services that meet local needs.
“Including growing our network of lockers to help residents, commuters and time-pressed consumers pick up or return parcels at a time that suits them, quickly, easily and conveniently.”
Anna Malley, Director of Partnerships and Acquisitions at Royal Mail, added: “We are focused on rolling out lockers in locations that are as convenient as possible for our customers, so Co-op’s model of providing a hub for community services at its stores is perfect.”
NAM Implications:
- As online frees up space in-store…
- …parcel lockers can help to improve store profitability.
- Besides making fulfilment more secure and efficient.
- Thus improving online profitability.
- A no-brainer…
