Tesco’s One Stop subsidiary is doubling its home delivery range to over 2,500 products and adding more self-service checkouts across its company-owned estate.
Utilising recently integrated Deliverect software, the convenience chain has been able to offer home delivery customers an increased product range, reduced delivery times and improved service. The software also allows One Stop to update stock availability on their delivery partners platforms (Deliveroo, Uber Eats and Just Eat) at a greater speed. The increased range is initially being rolled out to 600 of its company-owned stores that offer home delivery.
Tim Josephs, Head of Online for One Stop, said: “Deliverect will give stores a simplified process to manage multiple delivery partner services within their store. It allows us to manage more tasks centrally, helping to save time for our store colleagues and franchisees while improving the service we offer customers. Order picking will become more efficient, menu availability can be managed more effectively, and we can generate menus all in one place.
“Deliverect will also give us greater insight into each store, allowing us to continually improve our offer and individual store performance.”
Meanwhile, One Stop revealed that it has recently installed self-service checkouts in 58 of its company-owned stores, with another 80 shops planned for early 2023, including some franchise outlets. During the initial self-service trial, One Stop said it had reduced queuing times and improved customer satisfaction.
