Amazon’s boss Jeff Bezos steps down today, exactly 27 years after he founded the business.
In that time, he has developed a series of unusual leadership principles – which some argue are the backbone of his success. Others believe they speak to everything that is wrong with Big Tech.
Talk to anyone who’s ever worked at Amazon, and you don’t have to wait long before you hear the phrase “customer obsession”.
Read the full on the BBC website
NAM Implications:
- Customer obsession, says it all…
