Food tech SaaS company Deliverect has revealed that its restaurant order and delivery solution is now available for the grocery and convenience sectors, with Tesco’s One Stop subsidiary as one of its first clients.
Deliverect Retail digitises the entire grocery process, enabling retailers to receive and manage all orders and catalogues in one central location, track real-time sales performance, and access data from third-party delivery platforms. Additionally, Deliverect’s new Quest App is claimed to cut the time required to pick and pack orders in half.
Deliverect’s Retail offering is now available in the UK, with early customers like SPAR, EG Group, and One Stop said to be experiencing a doubling in weekly sales.
One Stop tapped Deliverect Retail to streamline its on-demand delivery operations (ODD) at over 800 stores. Deliverect provided a central hub to manage ODD, enabling One Stop to offer a consistent customer experience, improving end-to-end picking and delivery time, increasing product range from 500 to over 3,000 SKU, reducing inaccurate orders by 30%, and increasing retention rate by 57%, aiding in increased sales and revenue.
With more than 1,000 integrations with apps like Uber Eats, Deliveroo, Just Eat, and Snappy Shopper, Deliverect highlighted that customers like One Stop can manage catalogues and special offers to increase sales all from a single dashboard.
“Since launching Deliverect Retail, we’ve seen outstanding results. We’ve doubled our sales, by being able to increase our product range from 500 to over 3,000 SKUs, which has driven significant sales growth and conversion. Additionally, our pick accuracy has improved by over 30%, and we expect that to continue improving,” said Tim Josephs, head of online for One Stop.
“I couldn’t imagine not having Deliverect. The features and benefits it has brought to our online business have been significant, and it’s really moved us forward in the market.”
Joe Heather, Deliverect regional GM Northern Europe, added: “The pandemic accelerated the shift to online grocery shopping with on-demand delivery gaining popularity. Now, grocery and convenience stores have a captive online shopping audience, but the overall digital shopping experience must be enhanced in order to increase sales.
“Online grocery sales should be a tremendous revenue opportunity, not a headache. Deliverect Retail is providing a single source of truth so that retailers can report the most accurate inventory data, capture relevant sales opportunities, and create exceptional customer experiences.”
