UK shop workers are facing 1,300 incidents of violence and abuse a day and a battle to control “brazen” acts of shoplifting, as pressure mounts on ministers to intervene to protect retail employees.
Read the full article on The Guardian website
NAM Implications:
- Thieves are literally walking out with unpaid goods, without interference…
- …while checkout staff avoid eye contact with the shoplifter.
- (No one is paid for that degree of risk, or abuse, and even violence)
- The key issue is that ‘restricting access’ to the products goes against years of encouraging shoppers ‘feel the goods’.
