Two UK watchdogs have warned pharmacies they should not be overcharging customers for in-demand items including face masks, hand sanitiser and paracetamol.
Read the full article on The Guardian website
NAM Implications:
- Any pharmacies still in doubt re price hikes of any kind…
- …could benefit from familiarisation with the new norm ‘tell a friend’ process.
- i.e. Old norm: Please me and I tell one friend
- Disappoint me and I tell ten…
- New Norm: Add social media and super-savvy consumerism and I tell hundreds, if not thousands re my dissatisfaction.
