Staff at Tesco stores are to be offered body cameras amid a rise in violent attacks, the supermarket’s chief executive has said.
The company has seen physical assaults increase by a third since last year. It mirrors findings by the British Retail Consortium (BRC) published earlier this year, which found abuse against retail staff had almost doubled compared to pre-Covid levels.
Similar action has already been taken by Sainsbury’s, Waitrose and Co-op.
Read the full article on the BBC website
Related item: Instead of pursuing shoplifters, the big supermarkets should use their record profits to prevent food waste – read the full article on The Guardian website
NAM Implications:
- The issue is ‘why?’
- Another example of pent-up mental issues arising from Lockdown fallout?
- Either way, it makes enhancing the shopping experience that much more difficult…
- …and expensive.