IGD has published a list of innovative retail stores it recommends visiting in 2023.
Compiled by its analysts, the list includes 30 pioneering store concepts from around the world that the insight provider believes will inspire and shape retailer strategies over the coming years.
Rachel Sibson, International Retail Analyst at IGD, commented: “After two years of lockdowns, retailers are facing a new set of challenges. These include getting shoppers back in-store, supply chain issues and rising inflation. Retailers are also having to adapt to keep up with shoppers, who are changing their buying habits; reconsidering where, when and what they buy.
“These stores can be a source of inspiration to help retailers transform their networks. For suppliers, they showcase how grocery retailing is evolving and provide examples of opportunities to reach new shoppers, meet different missions and encourage retailers to rethink conventional store and category layouts.”
IGD’s top stores list includes:
Lotte Zettaplex, Seoul, South Korea (Exciting and experiential)
Lotte’s new hypermarket concept aims to wow shoppers with its wide and enticingly displayed product range, providing reasons to shop in-store rather than online.
Features include:
- Innovative and traditional ready-to-eat options that are developed and made in-house.
- Hero categories include pet, with differentiated design, lower sight lines and products that cover grooming, leisure, and premium food options.
Sephora, Raffles City, Singapore (Digitally enabled)
Sephora’s ‘Store of the Future’ is a playground for beauty shoppers using space, human and digital touchpoints.
Features include:
- Scanning and analysis of skin conditions using a dermalogical-grade Skincredible app.
- Classes through Sephora beauty school, where livestreaming and
in-person classes are available. - First fully mobile self-checkout store.
Family Cash, Madrid, Spain (Highly efficient)
Family Cash operates compact hypermarkets that deliver efficiency that supports its profitability.
Features include:
- An impressive design, which creates a unique shopping environment that allows shoppers to easily navigate each department.
- The store’s high ceilings that allow it to put store merchandise on high-level shelving.
- How it blurs the lines with a discount feel, using shelf-ready packaging and pallets.
Target, Houston, USA (Omnichannel native)
Target has unveiled a bold new look for its largest stores. They feature design elements and optimise space for its same-day fulfilment services.
Features include:
- Backroom space for fulfilment is five times larger than previous stores of similar size, enabling it to fulfil 95% of digital orders through its stores.
- Expanded range of food and beverage and space for its exclusive brand partnerships
- Increased light and natural elements and localised design features.
Carulla FreshMarket, Colombia (Naturally sustainable)
Carulla FreshMarket is doing an inspirational job of reducing its impact on the planet and supporting a circular economy.
Features include:
- Its local sourcing is commendable, with 90% of the fruit and vegetables sold in this store bought in Colombia.
- To support Colombian farmers, it buys from them directly.
- It is implementing a sustainable livestock model.
Download a free sample of the report from the IGD website
NAM Implications:
- Worth passing the IGD list to your global colleagues and checking their importance at local level?
