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Waitrose Sees Increased Demand For Whole Foods As Consumers Move Away From UPFs

Amid growing awareness about ultra processed food (UPF), Waitrose is seeing many of its customers turning away from low-fat, highly processed products in favour of less-processed, whole food ingredients.

The supermarket noted that compared to this time last year, sales for whole milk are up 11% more compared to skimmed milk, whilst demand for block butter has jumped 20% more compared to dairy spreads. Other items selling well include Brown rice (+7% more compared to white rice), sourdough bread (+20% more compared to white bread), and full-fat Greek yoghurt (+21% more than Greek-style yoghurt).

Whole food searches on its website are also soaring, with ‘full fat milk’ and ‘full fat yoghurt’ up 417% and 233% in the last 30 days.

Maddy Wilson, Director of Own Brand at Waitrose, commented: “There’s been a lot of bad press around so-called ‘healthy’ products which aren’t nutritious and don’t taste great. However, the growing awareness of ultra processed food in our diets has seen many customers seeking the basics and embracing a much simpler approach to their diet.”

A customer survey last year for the Waitrose annual food & drink report found that 54% were proactively avoiding processed foods, with 61% of respondents cooking from scratch more to reduce the amount of UPF food they eat.

NAM Implications:
  • i.e. back to how food used to be…
  • …with consumers relying more on ‘gut-feeling’ re what is best for them.