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‘We Have A Lot More To Do’: No Pats On The Back At M&S Despite Blockbuster Year

The turnaround at M&S is in full swing and bearing fruit, but bosses are only too aware of a history of revamps that failed to stick.

Read the full article on The Guardian website

NAM Implications:
  • Whilst a turnaround is patently underway…
  • …a deep-down issue has to be:
  • To what extent should M&S completely separate food and non-food…
  • …and finally establish where the future of M&S really lies?