Parfetts claims its employee-ownership model helped attract independent retailers across its cash & carry depots network, with its turnover in the year to June 2022 rising over 6% to a record £605m.
Guy Swindell, joint Managing Director of Parfetts, commented: “We have remained laser-focused on our customers over the last year and put in place a record number of promotions that have attracted a tremendous amount of interest. With the rising cost of business, retailers are having a tough time, and we are doing everything we can to help them maintain their margins.”
He added: “It has been a year of consolidation following two record-breaking years, the business is now debt free, and has, once again, seen record sales being achieved despite having to continue to work through supply chain difficulties.”
Parfetts noted that it has continued to invest in its operations with the expansion of its delivered service and improvements to IT infrastructure, alongside a proactive approach to stock procurement and stock availability.
Investments in new technology and the use of advanced data are said to have helped the company to create efficiency savings that have been passed on to customers. Parfetts stated that it had seen rising costs across its operations, from energy prices to card processing fees. However, a new approach to its picking and delivery programme has delivered “significant savings”, resulting in the continuation of its free delivered service for customers.
Noel Robinson, joint managing director of Parfetts, added: “The Go Local symbol group continues to grow at pace and remains a vital part of our strategy. While Go Local Direct (GOLD), the Free delivery service, which launched in the Sheffield depot, has expanded to Somercotes, Aintree and Middlesbrough. We continue to work closely with our customers to ensure that we are easy to do business with and support them wherever possible.”
The results announcement follows the recent launch of Parfetts’ new depot in Birmingham, which will operate a hybrid model – cash & carry and delivered.
